There are few secrets to successful collections - no one has an exclusive on ingenuity. Fortunately, RDK Collection Services offers many advantages not readily available at larger agencies or at many smaller consumer or commercial debt collection firms. These differences make a significant impact on your debt collection results by eliminating unnecessary expenses and freeing-up employee resources while producing substantial debt recovery.

Our specialties include:

  • Commercial/Industrial accounts
  • Consumer/Retail accounts
  • NSF checks
  • Credit card portfolios
  • Media/Advertising
  • Property management claims
  • Wholesale/Distributors
  • Skip tracing
  • Medical collections
  • Automotive suppliers

Consumer and commercial debt is increasing every day, which makes choosing the right debt collection firm very important to those responsible for your company's debt collection management. RDK employees are specialists in professional consumer and commercial debt collection and adhere to the highest standards of excellence and professionalism. Each collector handles a claim from the very first debt collection call to coordination of a lawsuit, if authorized by you, the client, assuring continuity in approach and consistent communication.

RDK's aim is to preserve the relationship between creditor and debtor wherever possible; and our goal is to achieve the highest possible return on each dollar placed. RDK's fee is based solely on debt collection results, not on the amount of time spent working on your account, nor on prolonged negotiations and mediation.

By utilizing state-of-the-art computer systems, our collectors are able to utilize online capabilities with the Secretary of State and national credit reporting agencies, access debtor information, perform effective skiptracing, impact your debtor's credit history and to do timely, effective debtor contact and follow-up. For your protection, RDK Collections is covered by an errors and omissions insurance policy.

How easy are we to use? Your claims can be received by fax, phone, mail, e-mail and through our website. As a Michigan collection agency dedicated to customer service, we also offer an on-site pick-up service for our local customers.

The RDK Collection Services Advantage
Since RDK Collection Services acts as an independent third-party, we are less hampered by delicate buyer-seller relationships. We can affect debt collection with minimum damage to good-will while increasing the chances of retaining the customer. Many consumer debt accounts will pay RDK Collection Services immediately or agree readily to a short-term repayment schedule in order to preserve their credit reputation or avoid additional RDK collection efforts.

Should negotiations reach a stalemate, RDK Collection Services has relationships with numerous, well-respected law firms that are specialists in consumer debt and commercial debt collection law. If necessary and so authorized, we will forward your account(s) to these firms for litigation...the last resort of collections. RDK can perform these services in virtually any geographic area via this network of attorneys.

Finally, as part of our standard debt collection procedures, RDK Collection Services submits a monthly status report of all accounts placed for collection in addition to their monthly statements and remittances. By employing RDK Collection Services, your staff is free to spend their time and efforts on other more productive and cost-effective activities.

RDK is a collection agency founded upon a commitment to high ethical standards and driven by the successful recovery of your company’s accounts receivable and bad debt.

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